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Eric VanDop

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Eric VanDop

INSIGHTS & PERSPECTIVES

Posts by Eric VanDop

07 ARTICLES
01

How can you take customer service to the next level?

Just about every business intends to provide world-class customer service. And though many claim their customer service is exceptional, very few can back up that assertion. After all, once a company has established a baseline level of success in interacting with customers, it’s not easy to get to that next level of truly great service.

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02

Strategic Planning for Not for Profits

Author Ken Tysiac, in a recent article published in the Journal of Accountancy, cites seven strategic planning tips for not for profits articulated by Bob Mims, CPA, CGMA, controller and director of investments at Ducks Unlimited and Mary Legakis Engle of The Management Group.

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06

GASB Pension Changes are Here!

Organizations using financial statements consistent with GASB standards will need to address the new financial reporting standards for defined benefit pension plans. These requirements apply to both organizations that sponsor their own pension plans and those that participate in such plans.

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07

What are the Seven Audit Risk Areas for 2014?

The Center for Audit Quality of the American Institute of CPA’s recently released an alert that contained seven key areas for audit consideration. These are important topics that are being focused on by various regulatory agencies such as Public Company Accounting Oversight Board (PCAOB).

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